Your Payments Stay With You
With Continental Home Center's Get It Back Guarantee, if you choose to return rented merchandise, we keep a record of the rental payments you previously made toward that product.
When you are ready to get the product back, 100% of your previous rental payments made toward that merchandise can be applied toward the purchase of the same product or a comparable replacement, in accordance with your new or reinstated rental-purchase agreement.
How the Get It Back Guarantee Works
- Return the merchandise when you need to. If circumstances change and you need to end your current rental-purchase agreement, contact your Continental location and arrange a return.
- Your previous payment history is saved. We keep track of the rental payments you made toward that returned merchandise.
- Come back when the time is right. Whether it is weeks, months, or longer, contact your Continental store when you are ready to continue working toward ownership.
- Pick up where you left off. We apply 100% of your previous rental payments toward the same product or a comparable product, subject to the terms of your new or reinstated rental-purchase agreement.
Same Product or a Comparable Replacement
If your original product is still available, we will work to get you back into that same merchandise.
If the original item is no longer available, no worries. Our team will help you choose a same or similar product so you can continue your path toward ownership without losing the value of the rental payments you previously made.
Why We Offer It
Rent-to-own should provide flexibility, not make you feel trapped. Sometimes a temporary financial change, move, job change, family situation, or other life event makes returning merchandise the best choice.
Our Get It Back Guarantee is designed to give you peace of mind: returning a product today does not mean starting over from zero when you are ready again.
At Continental Home Center, we are here to help you acquire ownership when the time is right for you.
Your Progress Toward Ownership Matters
- 100% of previous rental payments made toward the returned product are remembered.
- You can return merchandise when needed without giving up the progress you already made.
- You may return later for the same product when it is available.
- If the original product is unavailable, we will help you find a comparable replacement.
- Your Continental team will help you understand how your previous payments apply to your new or reinstated agreement.
Ready to Get It Back?
Contact the Continental Home Center location that handled your previous agreement. Our team can review your rental history, confirm the previous payments available to apply, and help you find the same or a comparable product.
Your Written Agreement Contains the Details
Product availability, replacement merchandise, payment amounts, remaining ownership requirements, reinstatement terms, and other details are determined at the time you return and are documented in the applicable rental-purchase agreement.
Please review your agreement carefully and ask your Continental team member about anything you do not understand. The written rental-purchase agreement controls if information on this webpage differs from the terms of a specific transaction.